Before the widespread use of point of sale systems, restaurants could not fully capitalize on sales data, standardize their sales processes, or enforce business rules with consistency. The first POS systems were designed to solve these issues.
In the process of solving these problems, however, traditional POS created a new,unforeseen problem. An obstacle was added in the path toward great customer service, as waitstaff ’s valuable time was split between using POS terminals and providing service to customers. To remove this obstacle and refocus on customer service, BravoPOS was developed.
BravoPOS is a unique restaurant point of sale system focused on speeding up and simplifying the customer order taking process. With BravoPOS, restaurant waitstaff utilize a wireless device to enter customer orders in real time instead of writing orders out by hand. This simplifies the ordering process by combining the redundant tasks of writing a customer’s order on paper and then entering the order into a terminal. The result is more accurate orders, better-used waitstaff time, reduction of queues at POS terminals, and quicker table turnover.
BravoPOS is much more than a handheld waitstaff order entry tool. BravoPOS is a complete restaurant point of sale solution that includes touch screen software, over 40 sales and labor reports, menu customization software, and robust database software.